Recall of Titan / Conshelf DIN Handwheel Retainers

Recall of Titan / Conshelf DIN Handwheel Retainers
Part # 106056 in America (124606 elsewhere in the world)

Apeks Regulator and OctoVista, California
18 June 2008

Dear Authorized Aqua Lung Dealer,

Please find the following links: a Technical Bulletin announcing a recall of Titan / Conshelf DIN handwheel retainers, a Consumer Notice for posting, Technical Instructions for your service technician and an Acknowledgement Coupon to be returned to Aqua Lung. Although the situation described in the documents provided has arisen following inappropriate and incorrect usage, as a precautionary measure we prefer to take into account the realities of actual usage and the safety of your customers, yourselves and your technicians.

The purpose of this email is to explain in detail the procedure for the replacement of the part in question.

  1. Supply of Parts

    If a consumer brings a Titan or Conshelf DIN regulator(s) to you with the part in question, give us a call at 1-877-253-3483 and we will dispatch the appropriate number of replacement screws to you immediately.

  2. Implementation of actions:

a. We ask that you post the consumer notice in your place of business where it can be seen
by all.
b. You should make every effort to inform your clients in which ever way you deem suitable.
For our part we are advising the diving media, diving forums and education/training
organizations such as SSI and PADI.
c. In particular, please adhere to the instructions provided. We have tested this operation and it
only requires a two minute service.

  1. Traceability of Actions Carried Out:

    In order to ensure that this operation is successfully carried out, please provide to Aqua Lung a list of the serial numbers of the Titan / Conshelf DIN first stages that you have upgraded. It is essential that this is done regularly. Serial numbers can be:
    a. Faxed to 1-760-597-5080 or 1-800-882-3483 or
    b. Emailed to weserve@aqualung.com
    Old parts can be discarded at your place of business. There is no need to return them.

  2. Acknowledgement

    We need to confirm that you have received the enclosed documents. Please sign and return the enclosed acknowledgement coupon. You can fax it back to us at 1-760-597-5080 or 1-800-882-3483
    or send it by mail to:

    Aqua Lung America
    Recall Confirmation
    2340 Cousteau Ct.
    Vista, CA 92081

We would like to thank you for your attention to this matter. For further information please do not hesitate to contact us.

The Aqua Lung Team